Privacy Policy

D&P Process Services Sdn Bhd (“DPS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you may provide while using our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect information from you in several ways, including when you:

  • Visit or browse our website
  • Submit enquiries through contact forms
  • Communicate with us via email or other channels

 

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you voluntarily provide through forms or enquiries

 

We may also automatically collect certain non-personal information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

 

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to enquiries or requests
  • Providing information about our services
  • Improving website functionality and user experience
  • Monitoring website performance and usage
  • Complying with legal or regulatory obligations

 

3. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may disclose your information in the following circumstances:

  • To service providers assisting in operating our website or business
  • When required by law or regulatory authorities
  • To protect the rights, property, or safety of our company, users, or others

 

4. Data Security

We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of data transmission over the internet or electronic storage is completely secure.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and collect analytical data about website usage.

Cookies help us understand how visitors interact with our website and improve its functionality.

You may choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

7. Your Rights

In accordance with the Personal Data Protection Act 2010, you may request access to, correction of, or deletion of your personal data held by us, subject to applicable legal limitations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

D&P Process Services Sdn Bhd

Email: ridzuanbinali@dpservices-ap.com

Address:

S0-6-7, Menara 1, KLEC Strata Office,
Jalan Bangsar, 59200,
Kuala Lumpur